Blooms Today Reviews and Complaints

WELCOME TO MEASUREDUP
We are the online leader in resolving consumer complaints since 2007

* A consumer website is only as good as the Businesses that use it
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted

Put MeasuredUp to work for you free and get answers directly from a Business

Submit Your Free Complaint, Question Or Review To A Business



Blooms Today Reviews

Subscribe Subscribe: RSS 2.0 - Atom 1.0

  • Blooms Today: I WILL NEVER ORDER FLOWERS FROM THEM AGAIN!!!!!



    I ordered flowers to be delivered to my mom's work on Friday. On the website there was a box you could check if you wanted them delivered before 1pm. I checked the box because my mom only works til 4pm. When the flowers didn't arrive before she left work i called to complain and they told me there is no such box on the website. Now i know i wasn't imaging things but the customer service rep swears she didn't know what i was talking about. i contacted the flower shop that was actually making the flower arrangement and they were way more helpful than blooms today. They... More...
    (Delivery Services)
    XTINA's Picture   XTINA    0 Comments   Add a Comment

  • Blooms Today: NO DELIVERY, NO CUSTOMER SERVICE



    Ordered flowers for my daughters Mother's Day to be delivered on Saturday for guaranteed delivery. Did not take advantage of 50% club because I don't order flowers that often, so I paid full price, plus $16.99 Standard Service Fee, $3.35 FST Fee, whatever that is, so I expected full service. Mother's Day is OVER, there were NO FLOWERS DELIVERED, and I was UNABLE TO GET ANY CUSTOMER SERVICE, only a recording. Don't expect to not give me the 100% Money Back Guarantee you claim in the Yellow Pages. Judging from the reviews I'm reading, this seems to happen more... More...
    (Miscellaneous)
    4getmorebusiness's Picture   4getmorebusiness    1 Comments   Add a Comment

  • Everything went smoothly for me...



    I ordered at the beginning of the week for a flower bundle to be delivered on Friday; Yes the price is discounted 50% if you join the membership, all the info is clear as it can be if you read the terms... Yes there are a few minor fees as well but that is to be expected, the flowers were reasonably priced, I will probably cancel the membership because I do not plan on ordering flowers all that often, but I called to make sure they got my order and that my delivery was going out on Friday, and they assured me it was and they were very pleasant on the phone. It went through without a hitch,... More...
    (Delivery Services)
    stefandozier's Picture   stefandozier    0 Comments   Add a Comment

  • Flowers didn't show up for Mother's Day



    The flowers I ordered for my Mom for Mother's Day didn't show up. No phone call to my Mom or to me. I am soooo Furious. I ordered a balloon bouquet for my Dad's 86th birthday through another company, and he didn't recieve his birthday bouquet. What is up with these companies? I never ever thought to go online to see the reputation of the company I chose to go with. I appreciate finding this website. It is heartbreaking to find out we can no longer trust in Florists to get our orders out. More...
    (Miscellaneous)
    Shosho54's Picture   Shosho54    1 Comments   Add a Comment

  • Blooms Today is a HORRIBLE business!!!!



    I ordered flowers for my boyfriend's mother to be delivered the saturday before mother's day. I received an email confirmation and everything. Then, AT 2 PM ON THE DAY THE FLOWERS WERE TO BE DELIVERED, I received an email saying they will no longer be able to deliver the flowers and my order has been cancelled. It is now the day before mother's day and it is literally impossible for me to get flowers delivered until AFTER mother's day. Not that I could anyway, because Blooms Today won't be crediting my account back for another 5-7 business days!!!!! So i'm... More...
    (Delivery Services)
    ESmarte's Picture   ESmarte    0 Comments   Add a Comment

  • NO DELIVERY - NO CUSTOMER SERVICE



    Didn't deliver the Friday prior to Mother's Day. Called at 5pm. They gave me local florist phone. Called local florist. They said that they do not accept orders from Blooms Today. Called back to Blooms Today. Customer Service is closed !! Who in their right mind closes customer service on perhaps the biggest weekend for a florist ?? Called Saturday morning. Customer Service closed until Monday. THESE FOLKS HAVE EXACTLY A ZERO INTEREST IN CUSTOMER SERVICE. THEY ARE NOT DEPENDABLE. DO NOT USE. More...
    (Delivery Services)
    TEXAC's Picture   TEXAC    0 Comments   Add a Comment

  • Never Delivered............



    BE WARNED!!! One star only because they did not hang up on me when I called to complain, and were apologetic. They were supposed to deliver a birthday order today, 5/2/12 to a location in North Carolina (I live in Miami), and sent me an email at 4:01 pm saying that they could not complete my order so were cancelling and issuing me a refund. I called them immediately to let them know how upset and frustrated I was because at 4:01 pm, it would be impossible for me to find another florist to accomodate me. I told them that I would NEVER order from them again, and that I would be giving... More...
    (Delivery Services)
    valeriey33126's Picture   valeriey33126    0 Comments   Add a Comment

  • Blooms Rewards Is A Scam!!



    Dont Become a member!!! i did it cause it saved me 15 dollars on the flowers i was purchasing for a funeral and in the fine print it said you can cancel in a month cause they make you wait a month. so i called to cancel and they charged me 25 and another month membership so i had to call back and after 2 weeks they gave me my 9.99 (month membership fee) back but you dont get your refund of the money i saved on the flowers!! what a rip off!! BE WARNED! i will never order with them again More...
    (Delivery Services)
    Anonymous0000001's Picture   Anonymous0000001    1 Comments   Add a Comment

  • Website problems.....



    On May 1, 2012, I tried repeatedly to send flowers over the internet to my mother in San Antonio, TX. When I tried to place the order online, I could not get off the delivery page. I called customer service and we went over the problem I was having placing the order online and the representative said she would assist mme with my order. When everything was completed, I asked how much it was and it was over $55.00. I asked her why it was almost $60 when the website depicted a price of $19.99 for the flowers. She told me that if I wanted that price, I would have to order them online!... More...
    (Delivery Services)
    lackmywayranch's Picture   lackmywayranch    0 Comments   Add a Comment

  • Anniversary Order Never Delivered - #FAIL



    I rarely send any feedback, but my experience with Blooms Today was such a disappointing experience, I felt it was warranted. My order, which was set to be delivered for our second anniversary, was never delivered. After work, I had to go purchase flowers to calm down a very upset girlfriend who was up in arms because I had "not sent anything". I spoke with their "customer service" on Friday, and they told me they would "look into the issue and call me back." I was never called back Friday, Saturday, Sunday, Monday or Today. I tried calling customer service... More...
    (Delivery Services)
    ESKCSG's Picture   ESKCSG    0 Comments   Add a Comment

  • TERRIBLE SCAM



    So, I emailed earlier in the day about an order I had placed on Saturday that had never been fulfilled. Out of curiosity more than anything, at 11AM today I ordered flowers AGAIN from you. My own fault, I knew in the back of my mind I shouldn't have done it. Order numbers 97012585 & 97017442 What didn't get delivered today? The flowers I ordered of course. What the hell are you guys running here? Is this a scam?? You can believe that I will be reporting this to EVERY place I can leave a review. Not only is this the WORST service I have ever received,... More...
    (Holiday shopping reviews)
    amarineswife's Picture   amarineswife    0 Comments   Add a Comment

  • Flowers never delivered, Horrible Experience



    I wouldn't even give them ONE star. They are a total SCAM!!! I ordered a flower bouquet for my sister on the 8th to be delivered on the 10th. That order wasn't delivered and I had to call my sister to see (Blooms Today never called me) and she said nothing was delivered. So I had to call them to see what was going on. They said that they wouldn't be able to deliver until the 15th (her birthday was on the 9th, so a little frustrating) but I still kept the order. Then on the 15th I called her to see if she got it, and she never did. So I had to call the company back and ask... More...
    (Delivery Services)
    Andone's Picture   Andone    1 Comments   Add a Comment

  • NEVER USE!



    Blooms today took advantage of my family and I during our time of need. They deceived us by attaching their ad to my Grandfathers online obituary, claiming $30 off flowers. They secretly added you, without permission to their rewards program that charges $9.99 a month for being a member. When you call and tell them you never signed up and want to be removed they claim that you will need to pay back your $30 discount. They are deceitful and rude!!! They are abusing my credit card information! More...
    (Delivery Services)
    JGreenwood's Picture   JGreenwood    0 Comments   Add a Comment

  • Company/Customer Service Sucks!



    Do not purchase any flowers from Blooms Today! I placed two orders through them for Valentines day. One was online and the other I called in and spoke with a represenative and place the order. One was suppose to go to my mother for her bday/valentine day and the other to my friend. Needless to say! No flowers were delivered! And they got the order wrong! I didnt place two orders to go to the same person. Per their system!I requested a refund! It better come with the 5-7 business days they mentioned. It the thought that's ruin! More...
    (Holiday shopping reviews)
    dholmes's Picture   dholmes    0 Comments   Add a Comment

  • Blooms order



    I placed my valentine’s order with Blooms Today on Feb 9th with a delivery date of Feb 14th and aside from automatically being signed up for their rewards program, which costs $9.99 and cannot be canceled until 22 days later, I received my confirmation number and my account was charged within minutes with no indication or messages of any problems with receiving the product and services that I had paid for. On Feb 14th at 8:03 my wife sends me a text saying "Ok, I thought that you would send me flowers... Disappointed" needless to say the flowers never showed up and the... More...
    (Delivery Services)
    simonri11's Picture   simonri11    Read The Conversation   Read The Conversation

  • Should be Blooms Tomorrow



    I placed my valentine’s order with Blooms Today on Feb 9th with a delivery date of Feb 14th and aside from automatically being signed up for their rewards program, which costs $9.99 and cannot be canceled until 22 days later, I received my confirmation number and my account was charged within minutes with no indication or messages of any problems with receiving the product and services that I had paid for. On Feb 14th at 8:03 my wife sends me a text saying "Ok, I thought that you would send me flowers... Disappointed" needless to say the flowers never showed up and the... More...
    (Delivery Services)
    simonri11's Picture   simonri11    0 Comments   Add a Comment

  • it's a scam



    I order some flowers for my mom for valentines day to be deliver to her job. 2/14/12 the flowers were never delivered and the numbers that the page had were all disconnect the money was taken out of my debit card.. Was really sad they've ruined my valentines.. had to go to my bank this morning and cancel the transaction I'm getting my money back but had to cancel my credit card & my debit card... I wont ever order flowers online no more... next time I'll just take my time and deliver them myself! More...
    (Delivery Services)
    lisa369sad's Picture   lisa369sad    0 Comments   Add a Comment

  • WORST COMPANY EVER



    ORDERED FLOWERS FOR VALENTINES DAY 2012 AND ALSO JOINED THE "PLATINUM" CLUB LONG STORY SHORT I RECIEVED CONFORMATIION EMAIL THAT FLOWERS WOULD BE DELIVERED AFTER WAITINGALL DAY FOR A THANK YOU I GET AN EMAIL AT 9PM CENTRAL TIME THAT THE FLOWERS COULD NOT BE DELIVERED AND IT WOULD TAKE 5-7 BUSINEES DAYS TO GET MY MONEY CREDITED BACK I WILL NEVRR USE OR RECCOMEND THEM THEY RUINED SOMEONES VALENTINES DAY AND THIS WAS OUR FIRST VALENTINES DAY TOGETHER WHAT AN IMPRESSION I MADE More...
    (Delivery Services)
    kingpinkt's Picture   kingpinkt    0 Comments   Add a Comment

  • Handouts Are Not Free



    I made what I call the ultimate mistake while making my order with this web site....I didn't look at reviews first! At this point I am very happy I didn't though. I made an order for same day delivery, the day before Valentines Day and it was delivered same day, as promised, with absolutely no problems. The people that are whining about the "Bad customer service" are the people that are too stupid to read what they are agreeing to while taking what they think of as another Free handout (The magic discount) from a business that is trying to be profitable. If you want a... More...
    (Delivery Services)
    Stiletto107's Picture   Stiletto107    0 Comments   Add a Comment

  • No delivery as promised



    Ordered flowers for Valentines Day, was promised delivery by 5pm 2-14-12 and never got them. Paid by credit card and tried to call and all we got was a recorded message saying they were no longer taking orders for Valentines Day and all orders were being processed to call back 2-15-12 after 8am EST if any problems or questions. Regardless if we could call the next day, we were promised goods to be delivered 2-14-12 by 5pm and they never showed up!!! More...
    (Delivery Services)
    stacyboo99's Picture   stacyboo99    Read The Conversation   Read The Conversation

  • Ruined Valentines Day



    My partner ordered flowers for me for Valentines day 2012 and it cost $90. She was promised delivery on 2-14-12 by 5pm. My flowers never showed up and all we got was an automated message stating that all deliveries were being processed. Just to clarify, the flowers were being delivered to my employer and we are a 24 hour clinic and I worked until 10pm. Still no flowers. So my Valentines day was dampened by no delivery :( More...
    (Delivery Services)
    stacyboo99's Picture   stacyboo99    0 Comments   Add a Comment

  • Have you ever been let down !



    The one and only thing i can say about this company is that i am less then pleased by there service. They do not have the same day delivery like there website states, and I will be back to comment in 5 - 7 days if they truly guarantee full money back. Like I had said before I am less then pleased with this company I went through numerous sites and companies to find one that I felt was going to deliver and be prompt with my order, so there for I am sad to say I personaly will never recommend this company to anyone else. More...
    (Delivery Services)
    justanothercustomer's Picture   justanothercustomer    0 Comments   Add a Comment

  • undelivered order



    my husband ordered my flowers from bloomstoday.com on the thirteenth of february to be delivered on valentines day. we have waited all day and I've yet to recieve my delivery. This company has ruined not only my day but my Valentine. I will be expecting a full refund and I have already contacted the Better Business Bureau. Mark Altman is the orderer delivery address is 194 lombardy village rd shannon, nc 28386 phone number 910-359-0234 More...
    (Delivery Services)
    bobbiesmith227's Picture   bobbiesmith227    Read The Conversation   Read The Conversation

  • NO dELIVERY



    I am horrified. My Valentines Day was ruined 02/14/2012. Not once did I get a call from them when you call 1 800-520-0573 all you get is a recording. These flowers were SUPPOSED to be received today! FOR THE OCCASION. I am not in agreement to pay anything for such horrible service, no customer service. But yes they will take the money. I will make sure I cancel my so called Blooms platinuim service. I am appalled. This is unacceptable on such a Loving Occasion. UNACCEPTABLE order #96984806 for American Express Building, L A Gonzalez, 2901 Wicrest Suite 500, Houston, Texas 77042, You... More...
    (Delivery Services)
    Muneca's Picture   Muneca    0 Comments   Add a Comment

  • Horrifying



    I am horrified. My Valentines Day was ruined 02/14/2012. Not once did I get a call from them when you call 1 800-520-0573 all you get is a recording. These flowers were SUPPOSED to be received today! FOR THE OCCASION. I am not in agreement to pay anything for such horrible service, no customer service. But yes they will take the money. I will make sure I cancel my so called Blooms platinuim service. I am appalled. This is unacceptable on such a Loving Occasion. UNACCEPTABLE order #96984806 for American Express Building, L A Gonzalez, 2901 Wicrest Suite 500, Houston, Texas 77042 More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Muneca's Picture   Muneca    0 Comments   Add a Comment

  • RUINED VALENTINE'S DAY



    My husband tried to be nice and have flowers sent to me at work for Valkentine's Day. The order was placed and accepted with confirmation email at 8:25 am. At 1:54 he gets an email that states that the order is cancelled. and oh by the way we have charged your card $73.49!!!! The email further states that the charge will be returned to the card in 5-7 business days!!!! When he called to tell me, I tried to call the 800 number and they are not taking any calls. THANKS YOU HAVE RUINED MY VALENTINE"S DAY!!! At least my husband tried. WHY WOULD YOU TAKE THE MONEY IF YOU CAN'T... More...
    (Miscellaneous)
    madintn's Picture   madintn    0 Comments   Add a Comment

  • Blooms Today FRAUD



    I placed an order with Blooms Today online, with an agent on the phone, for Valentine's day. First they pull a bait and switch. They advertised a 50% discount and show you a false total. Then they proceed to charge my card $45 more than the bill I agreed to. It's not until you finish processing payment that they show you a clue of the real total that they charge to your account. In addition they charged an extra $10 for membership fees that are not detailed in your bill. Then they have the nerve to call me at 11am on Valentine's day and say that they can make delivery the... More...
    (Delivery Services)
    diabloaj's Picture   diabloaj    0 Comments   Add a Comment

  • This company is misleading people



    I ordered flowers from these folks - the flowers very overpriced to begin with (in light of what arrived) - but as they were for a funeral I wanted them to be extra special. They appeared to offer me a discount for my purchase which apparently, without my knowledge signed me up for a $9.99 monthly subscription to their service as I am reading in other reviews across the web I see this has happened to many others. This is a CON - It is impossible to contact them except by phone, so you have to wait for their open hours to query anything, - then they give you a hard sell on the subscription... More...
    (Delivery Services)
    thetaheal's Picture   thetaheal    1 Comments   Add a Comment

  • don't waste your life



    horrid. fraudulent. advertised a sale price and as SOON as I proceeded to purchase it, it doubled in price. i called the 800 number, and have been waiting for over an hour. i will hang up now. i will never consider them again, and i will be sure to inform everyone i know that they are frauds/thieves. and no, blooms today has already had enough opportunity to reply or defend themselves, so don't play the martyr because i wanted to buy your stuff and didn't let you take me for an idiot. More...
    (Delivery Services)
    thoughtitwasoptional's Picture   thoughtitwasoptional    1 Comments   Add a Comment

  • CANCELLED



    I cancelled my account with blooms rewards a week after having it which was back in Oct 2011 and they are still currently charging my account $9.99 a month....anyone see the ISSUE with this........ for the record it would help if you had a category that actually represented my topic!! More...
    (Beauty)
    lmj04005's Picture   lmj04005    1 Comments   Add a Comment

  • BloomsToday is a -10



    I was absolutely applauded that BloomsToday would take an order from me on Sunday, 2/05/12, for a delivery on 2/06/12, at 10:00 A.M. PST for a Funeral Service that was held today at 11:00 A.M. PST, and then call at 11:03 A.M. PST to tell me that they couldn't fill the order. Naturally, I was not home at 11:03 so a message was left on our answering service. It was very important to have flowers at this service, therefore, to not be given enough notice to go to a local florist is not only poor customer service but it is disrespectful to the person who passed away. I put a call to... More...
    (Delivery Services)
    DBDD's Picture   DBDD    0 Comments   Add a Comment

  • Simple: do not use this company!



    I ordered flowers for same day delivery. By 2 the flowers weren't delivered. I called back and requested an email confirmation. Fine. By 530 no confirmation. Call them again. Delivery was attempted. I asked why didn't you leave them. They said I never requested that and that the weather was bad that day!!!! I was boiling! But rest assure that the florest leaves a note in the door stating that there is flowers coming, which i came to find out later that the florest never left the note!! Next day I called again. This time they gave me the number to the florest to call. I said then... More...
    (Miscellaneous)
    Audras's Picture   Audras    0 Comments   Add a Comment

  • Horrible



    I ordered flowers from here, and they went on the wrong date and they delivered totally different flowers. Than my email got spammed with so many companies that I had to go in and call them to cancel accounts that I never made. Now I have found a 9.99 blooms rewards charge on my card not knowing that they charged monthly. I called the company to cancel and they were very rude and unpleasant. I would NEVER buy from this place again. I would rather pay 100 dollars for flowers than to get some from this place. More...
    (Delivery Services)
    beccaerickson11's Picture   beccaerickson11    0 Comments   Add a Comment

  • I am sad!



    I order the lotsa love that came with a cuddly plush monkey and chocolate bar. When my daughter got the order, there was no monkey or candy bar. I called Blooms and told them about my daughter not getting all of the order. They told me they were sorry and would put $27.50 back into my account. When I make my order it was a special where I had to sign up for the $9.99 plus $27.50 would be put back in to my account when the order was made. They did this all in the same day. I am waiting on the other $27.50 for my daughter not getting everything I order to start with. If I get the other $27.50... More...
    (Delivery Services)
    Sshuman's Picture   Sshuman    0 Comments   Add a Comment

  • Floral Order Gone Bad



    My Name is Phyllis Brown, and I ordered flowers for my neice's father Keith Williams' funeral. The order was placed on line Wednesday, 12/07/2011 and the flowers were to arrive at the funeral home, Thompson Hall Jordan, in Cincinnati, OH yesterday. You can imagine how upset I was that there were no flowers at the funeral today. I spoke directly with the funeral director, and was told that all flowers delivered for that funeral were in place. There were several families represented on the card for the flowers and they are wondering why their flowers were not there? All I could say... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    brownp02's Picture   brownp02    0 Comments   Add a Comment

  • Internet scam



    Blooms Today at BloomsToday.com is a scam. In September 2011 I bought flowers from them at a discount. Unknowingly to me, they signed me up for "Blooms Rewards" program, for which they promptly began to charge me $9.99 monthly. Trying to cancel the membership in this program does not work. They kept on charging my account until they got every penny of the discount that they promised during the sale. I had to cancel the credit card in order to stop their monthly charges. In addition, absolutely unknowingly to me, they also signed me up for Identity Worldwide program, for... More...
    (Miscellaneous)
    NataliePA's Picture   NataliePA    0 Comments   Add a Comment

  • Hmmm, I am glad I can read



    The old saying is one bad comment goes to 10 people but when you are happy you just go your merry way. I have ordered flowers from BloomsToday website and found a great arragement to send to my mom. I took advantage of the savings of 50% off and I did in fact read all the details of the discount page. It did tell me that I would be joining BloomsReward and that is 9.99 a month and that I can cancel it after 21 days and it had a phone number to call. They also sent me an email with my password and login information. The website also told me about Identity World Wide and that I would be... More...
    (Miscellaneous)
    maxieswan's Picture   maxieswan    3 Comments   Add a Comment

  • charges by companies under their company umbrella



    ordered flowers from blooms today. was told that i would get an immediate discount if i signed up for for there 21 day free easy to cancel trial period. i called and cancelled this on the 21st day. they refused to do it on the 19th day. i found out three months later that i was being charged $14.99 for services from a company called idww.com. when they were contacted them at 800-297-1548 i was told that this was authorized through blooms today. i only agreed to 21 day rewards trial program, which i cancelled on the 21st day. when i contacted blooms today about this, i was refused... More...
    (Miscellaneous)
    cjjardin's Picture   cjjardin    Read The Conversation   Read The Conversation

  • successful delivery



    After reading many unsatisfied customers, I can say that my experience was a positive one. The flowers were ordered on time, and I was told that the arrangement was quite lovely. However, I do not like their trick of offering you a BIG discount and then turning you over to an monitoring service that automatically takes money from your account every month unless you call to cancel. I noticed it right away and canceled before any harm was done. More...
    (Delivery Services)
    satisfied593's Picture   satisfied593    0 Comments   Add a Comment

  • Flowers



    Long story made (somewhat) short: I ordered flowers online from Blooms Today, I had to sign up for a yearly fee in order to get a discount: I did this thinking that because I send flowers a few times a year it would be worth it. I got an email saying that the flowers I ordered were not available and would I like to continue with the order with different flowers? I called them to just talk about the options and they were so rude to me and acted like I had no right to wonder what the possible flowers would be. Now when I am spending $60 to send people I love flowers, I think I have a right as... More...
    (Delivery Services)
    guest14's Picture   guest14    0 Comments   Add a Comment

View all reviews


Blooms Today Reviews By Product


Blooms Today Comments


4getmorebusiness says: (3 days ago)
 0
Very dissapointing.



tidma says: (1 week ago)
 0
REALLY wish I had checked reviews first. FIRST off they charged me TWICE on my order and then of course there is the 9.99 membership fee that they dont tell you about. I called them asking for a refund from the second charge, they DID refund me but then a week later charged me AGAIN. So I called and canceled my order. Have no idea if they will actually keep to their word. If they dont I'm going to have an extreme fit.



atcflorist says: (1 month ago)
 0
Always use your local florist!!! Google Florist in Your city state and scroll down to a local florist. You always get more flowers for your money. When you order from a wire service like Blooms Today, FTD, Teleflora they keep 29% of the money you pay for flowers. So if you send a 50.00 arrangement you will receive a 35.50 bunch of flowers. Trust me I am a florist. I see this stuff on all the time. USE A LOCAL FLORIST!!!!!



Kenny89 says: (3 months ago)
 0
I have been failed before by a business promising a service of one kind or the other but I can honestly say I have never ever written a bad review until now. Such is my total disgust at this SHAM of a business.
Despite the fact that I was a little annoyed with the Rewards Program requirement popping up immediately I was ready to check out my order, I went with it figuring what the heck, I can take advantage of the discounts down the road.
But this garbage business confirmed my Valentines Day delivery a full 48 hours before the day so am sitting comfortable certain my flowers will get delivered to my girlfriend at her work place.
Not only were the floweres never delivered, there was no email or phone call confirmation of status of my delivery and when I called customer service, an auto recording said all deliveries "were in progress" was running all day and night so you couldn't even get a hold of anybody to ask.
Next morning, I call - put on hold for 30 minutes first thing in the morning (am assuming because there were many complaints coming in) and their best solution was a RE-DELIVERY a day late and perhaps $10 towards a future purchase that needed approval from some phantom manager.
Are you kidding me? RE-DELIVERY??? Suffice to say, Valentines Day was totally ruined - because nothing says Happy Valentines like "Sorry Honey, I REALLY did buy you flowers but I cannot tell you why you appear to be the only person who didn't receive them!".

Like my title says...save yourself some major pains and stay away from these pathetic inept scam artists!!!



dxkapp says: (4 months ago)
 0
I ordered flowers from Blooms Today for my cousin's funeral. Their website was connected to her on-line obituary. Blooms Today's order site filled in all the information regarding her funeral (time and place, etc.) I paid extra for early delivery. The flowers arrived after the funeral. When I called to complain, they said early delivery meant delivery by 1pm. The first person I spoke to was very rude. However, three different representatives later told me that I would get a full refund. Unfortunately, all I got was a coupon for $5 off my next order! As if I would ever order anything again from these people.



LELE4785 says: (4 months ago)
 0
DO NOT PURCHASE ANYTHING FROM THIS COMPANY. THEY ARE A RIP-OFF. I JUST CONTACTED THE BETTER BUSINESS BUREAU AND I ALSO WROTE A LETTER TO THE OWNER OF THIS HORRIBLE COMPANY. THE CSR WHO ANSWERED THE PHONE WAS A REAL NASTY BITCH. HER NAME WAS BRITTANY AND WHEN I ASKED HER TO SPEAK TO A SUPERVISOR SHE HUNG UP ON ME. I HAVE BEEN WAITING FOR A CREDIT ON MY ACCOUNT FOR 2 WEEKS ALREADY. THEY CHARGE YOU 30.00 FEE AND A 9.99 FEE PLUS YOUR FLOWER ARRANGEMENTS, BUT YOU NEVER GET YOUR MONEY BACK, ESPECIALLY WHEN I CANCELED MY ORDER. DON NOT BUY FROM THIS COMPANY.......



LsJuan25 says: (1 year ago)
 0
Blooms Today is garbage. They guaranteed to have the flowers delivered the same day and then contacted me to let me know the florist could not deliver the flowers 1 hour before closing time for any other florist and then their refund takes 5 to 7 days to be refunded back to my card and they charge me twice! It was supposed to be special and now its just not. They have testimonials on their page but only the few good that looks like they made up and no place to write the bad ones.

My name is JC email is gg0234@yahoo.com I scream for a lawsuit!



JimBenham says: (1 year ago)
 0
Total rip off! Don't purchase from them. Tell you that you get a immediate discount, then charge your credit card full price! They say in a confirmation email that the discount gets applied within 2 days back on your card. Not the way to do business!!



shaun says: (1 year ago)
 0
This company is a total scam. I was also ripped off by them. Please don't order from this company!!!



rlcpd says: (1 year ago)
 0
This company is a big time scam!
Beware...
The ad says: Save 50% if you order TODAY and are
a first-time sign up. To get that 50% you must
sign up for a monthly charge for $9.95 to become a ''member''.
My selection cost $150.00 I received a "discount" of $50..NOT 50%.

The bouquet was to be:
26"x 36"
It was:
22"x 26"
and there were but about a dozen flowers total.
WHAT a rip-off.

I was charged $8.55 for "sales tax" when I live in a state with NO sales tax!

I was told:
That the 50% MAX was 50$....
That the company was in Virginia and
charged sales tax on everyone and
that I had to fax a tax-exempt form
to get the sales tax removed. This
is contrary to Oregon Tax Statutes.

I have, so far, talked with two customer
service (Ha) persons and they both were
curt, unfriendly, and defensive. They
must get a dozen calls a day, no wonder.

DO NOT buy from bloomstoday !!!!!



yahu855 says: (2 years ago)
 0
Without my knowledge or authorization, (like the previous reviewer) Blooms Today gave my credit card information to a scam organization that attempted to enroll me in one of their many schemes to charge me an automatic annual fee of $149 for "discount coupons." I researched the affiliate company, CompleteHome, and found that they are just one of several scam companies operated by Trilegiant Corporation in Norwalk, CT. They have been sued for credit card fraud in almost every state in the U.S.! I have filed complaints withe the Federal Trade Commission and the attorneys general in the states of VA (where Blooms Today is located), CT (where Trilegiant is located), TN (where CompleteHome has a post office box) and the state in which I live. DO NOT BUY ANYTHING from Blooms Today or you will risk credit card fraud and/or identity theft!‎



dinawohl says: (2 years ago)
 0
WORST CUSTOMER SERVICE EEEEEVER. My husband ordered flowers for me from bloomstoday.com in Feb. 2009. I haven't really been checking the debit card he ordered the flowers on for various reasons. In Feb. 2010 I decided to check the account and lo and behold, they were charging us $9.95 a month for the past year! When I called up to speak to them and tell them I have no idea what I'm being charged for, they said it was a fee for bloomsrewards, which you are automatically enrolled in when you purchase flowers. They were extremely rude and huffily agreed to cancel my subscription after I told them I had no clue what they were talking about, but just HUNG UP on me when I started asking them about reversing the charges. They wouldn't even let me speak and hung up on me...TWICE!!!!
I would NEVER EVER suggest anybody order from them. I have spent $120 in the last year for nothing and they wouldn't even say 'sorry we can't reverse the charges'. HORRIBLE!!



Lear says: (2 years ago)
 0
I have ordered from this comapny many times, and have never had an issue with their service. When I placed my first order, it was online... and I opted to join the Blooms rewards program. I do not see how it could have "automatically" signed you up, as you have to enter your email address and create a password (and confirm that password) Agreeing to try to program is what entitles you to the 50% off. All of this is in the terms and conditions, as well as on the sign up page.... I do not see where the confusion is. Thank you, A BloomsToday Loyal Customer



Lear says: (2 years ago)
 0
I have ordered from this comapny many times, and have never had an issue with their service. When I placed my first order, it was online... and I opted to join the Blooms rewards program. I do not see how it could have "automatically" signed you up, as you have to enter your email address and create a password (and confirm that password) Agreeing to try to program is what entitles you to the 50% off. All of this is in the terms and conditions, as well as on the sign up page.... I do not see where the confusion is. Thank you, A BloomsToday Loyal Customer



jennBau says: (3 years ago)
 0
DO NOT GET YOUR FLOWERS FROM HERE!!! THEY WILL NOT BE FRESH (BUT OLD AND UGLY!!!) AND THE COMPANY IS RUDE AND HORRIBLE AND DOESNT CARE ABOUT THEIR SERVICE!!!

I warn you flower shoppers out there... buy somewhere else!!!



flash says: (3 years ago)
 0
This was by far the worst experience I have had ordering flowers on line for mothers day. I should have stuck with ProFlowers but I needed the flowers to arrive the next day and ProFlowers did not offer that option. Blooms Today did. The picture of the flowers Blooms Today showed on line I was interested in looked as good as ProFlowers. But when I arrived to visit my mother several days later, I was never so embarrassed and humiliated by the arrangement they had delivered. There were no more than 6 or 7 small flowers maybe 8 inches high - it looked like a small bouquet that might be placed in the middle of a table at an inexpensive wedding! Not worth the nearly $60.00 they charged. These maybe were worth maybe $10.00.



sillygirlmagic says: (3 years ago)
 0
The worst service and disappointment I can imagine. Supposedly, they called about an order I'd place before leaving on vacation. I rec'd no message from them. They canceled my order which was for Easter and family in memory of our mother who'd passed recently. Flowers to be delivered days before the holiday to ensure people arriving from out of town would know we were thinking of her. DO NOT USE THIS COMPANY!




Post a comment for Blooms Today

login with Facebook and share your reviews

[Top]
User:   Password:   Remember     Forgot?

Customers Review.    Businesses Reply.    Everybody Wins.

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team