Blooms Today Complaint

Blooms Today Complaint

ADVERTISEMENT

Blooms Today is HORRIFIC - Florist


So very, very disappointed - and angry - with this company. I placed an order on Monday, May 6th (not yesterday, or today - but almost a WEEK ago) for a Mother's Day delivery in Hawaii. Blooms took my order, took my money and CONFIRMED it. Then today - Mother's Day, a SUNDAY, I get an email cancellation, and a voice mail that says "sorry, our florists in that area can't accommodate anymore deliveries on Mother's Day. We'll cancel your order and refund your money - within 5-7 business days. You can place a new order if you want it delivered MONDAY." Which is so NOT Mother's Day. Are you serious???? You've had my order, and my money for almost a week, and you wait until this morning - when I have no way to order from another, more reputable vendor - to cancel my order???? And then you won't give me my money back for another week?? And of course when I call the 800 number in their email cancellation, I get a recorded message and the news that their customer service people will be in on Monday. So no one I can even speak with. And now my Mother, who I can't be with on Mother's Day (since I live in CA), has nothing. And not that I would EVER use this company again, but you don't even have the decency to offer me a massive discount on my next order. Or better yet - to deliver the order I originally placed (again, LAST Monday) tomorrow - and still refund my money since you screwed up SO badly. Yep - getting more angry as I write this. I will never use this company again.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Blooms Today
SUBMIT a ticket
for Blooms Today
WATCH videos
for Blooms Today
More Blooms Today Reviews and Complaints MORE reviews and complaints
for Blooms Today

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Blooms Today reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team